Customer Service - Lost and Found

 

If you lose something in our facilities please call our Customer Service Centre at 900 46 10 46. If your object has been found, we will inform you on how to get it back.

Objects found and not claimed

The objects found and not claimed are delivered 60 days after their appearance in the Office of Lost Objects of the City of Valencia (C / Santa Cruz de Tenerife, 1), except for:

  •  Official documents: they are delivered as soon as possible in the police station.
  • Objects in poor condition, unhealthy or perishable: they can be discarded in the FGV warehouse dependencies at any time, depending on their status.
  • Bank or payment cards: they are destroyed to avoid their manipulation or improper use.

Valencia City Hall Lost and Found
C/ Santa Cruz de Tenerife, 1
46018 Valencia

Dial 010 for information