TuiN: The easiest way to travel and save

TuiN: The easiest way to travel and saveWhat is the TuiN ticket?

t is a travel ticket that allows you to travel throughout the Metrovalencia network in an easy and low-cost way. It works like a wallet and can be loaded or recharged onto Metrovalencia contactless cards with a minimum of 10 euros and a maximum of 100 euros. Every time you validate your ticket, the amount of the journey is deducted from your balance, depending on the number of zones you travel through.

You have to validate it at the beginning and end of the journey (on the tram it is only validated at the beginning), as well as in the transfers between metro and tram, or vice versa.

TuiN: The easiest way to travel and save

The TuiN has several commercial advantages over the other Metrovalencia tickets:

  • Zone D is considered as Zone C (except Aeroport)
  • Up to 60 simultaneous validations can be made for group travel with the same origin and destination
  • The journey between adjacent stations in two different zones (including intermediate stops between those stations) is paid as one zone (with the exception of the journey between Rosas and Aeroport stations).

For example, with this travel ticket you only pay one zone to travel from Picassent to Torrent, from l’Eliana to La Canyada, or from Mas del Rosari to Universitat Politècnica; and you only pay three zones to go from Villanueva de Castellón to Valencia.
How do the TuiN ticket monthly usage limits work?

How do the monthly limits work with the TuiN card?

TuiN: The easiest way to travel and saveYou must have a Personalised FGV Card, which you can apply for in Metrovalencia’s Customer Service Areas or Customer Kiosks.

When you load the ticket, the card will memorise all the usage you make during the same calendar month, at the price per journey that corresponds to the number of zones you travel through:

  • 1 zone: 0,72 €.
  • 2 zones: 1,04 €
  • 3 zones: 1,40 €.
  • Airport: 2,00 €.

When your usage in one calendar month exceeds the limit established for a certain number of zones according to the table below, your journeys will be free for the rest of the month.

Monthly balance consumption to get free journeys with TuiN loaded on a personalised card

1 zone 2 zones 3 zones 4 zones
41,00 € 53,00 € 63,00 € 63,00 €

 

Thus, when you exceed 41.00 euros in consumption in the same calendar month, you will not pay to travel in one zone; if you exceed 53.00 euros, you will not pay to travel in two zones; and if you exceed 63.00 euros, your journeys through any part of the network will be free for the rest of the calendar month.

Can I travel in the company of more people with the TuiN loaded on a personalised card?

TuiN: The easiest way to travel and saveWith this ticket you can travel with one or more people up to a limit of 60 with an obligation to pay (remember, for example, that up to two minors can travel free of charge for each adult with a valid ticket) as long as you make the entire journey together. If you are travelling with the ticket loaded onto a personalised card, the expense incurred by your companions will not be taken into account in the calculation of your accumulated monthly consumption.

How much balance is withheld when I validate my entry?

The amount initially withheld from your balance when you validate your entry will depend on where you start your journey:

  • The amount corresponding to a one-zone journey when you validate your entry at a tram stop (€0.72).
  • The amount corresponding to a three-zone journey when you validate your entry at a metro stop (€1.40)
  • The amount corresponding to four zones when validating your entry at Aeroport (€2.00).

If your ticket is loaded onto a personalised card, once you exceed the established consumption for free travel in one zone, no entry balance will be withheld, unless you are travelling in the company of one or more people, in which case the amount corresponding to each companion will be withheld.

For example, if you have spent 63.50 euros that month and you travel alone on the metro, no amount will be withheld from your balance and the journey through one zone will be free. However, if you travel with several people accompanying you, you will be charged 1.40 euros for each of them and, when you validate the ticket upon your exit, you will be refunded the amount of the sections through which your companions have not travelled on your journey.

How do you measure the month of accumulated consumption on the personalised cards?

The calculation of the accumulated consumption is per calendar month, from day 1 to the last day of each month, so your accumulated consumption will be set to zero when the following month begins.

 

 How many types of TuiN are there?

Currently, in addition to the TuiN for the general public which, as we have seen, works differently depending on whether it is loaded onto a personalised or non-personalised card, there is a TuiN ticket specifically for young people: the TuiN Jove.

What is TuiN Jove?

This is a ticket for people up to 30 years old (inclusive) that works in the same way as the TuiN for the general public when loaded onto a personalised card, but the price of the TuiN Jove is 15% lower. The difference in price becomes effective at the time of loading or recharging, so both the balance consumed per journey and the monthly balance consumption needed to obtain free journeys are the same as in the case of the TuiN for the general public.

How can I get the TuiN Jove ticket?

To acquire this ticket, you need a specific personalised TuiN Jove card that you can request in Metrovalencia’s Customer Service Areas or Customer Kiosks. In addition to the usual documentation to apply for any personalised card, you need to prove your age by presenting a photocopy of your ID, driving license, NIE (foreigner identity card), original valid passport, Family Register (for children under 14 years) or Carnet Jove de la Generalitat (accompanied by a National Identity Document or equivalent).

This card will be valid as usual for personalised Metrovalencia cards or until you reach the age of 31, if the term is shorter. From that moment on, you will not be able to recharge it, but you will be able to use it until your balance has run out.

What are the differences between the TuiN and TuiN Jove tickets?

Apart from the price and the fact that it must be loaded onto a specific personalised card, the only difference between the TuiN Jove and TuiN is that the Jove can only be used by its owner, without the possibility of sharing its use with companions.