Móbilis14

According to Decree-Law 9/2025 of June 25, issued by the Consell, temporary fare reductions are established for certain public transport services under the jurisdiction of the Generalitat between July 1 and December 31, 2025, including free transport for children under 15 years of age. To this end, a transport ticket called Móbilis14 has been implemented.

«Transport ticket financed by the Government of Spain and the Generalitat Valenciana. More and better public transport»

Transport ticket financed by the Government of Spain and the Generalitat Valenciana. More and better public transport

 

Features of the Móbilis14 ticket

Description

Single-person ticket that allows children under 15 years of age to travel without any travel restrictions during the validity period.

Modal scope

  • Metrovalencia, EMT, Metrobus, and Renfe Cercanías.
  • The entire TRAM d’Alacant network and intercity buses under the jurisdiction of the Generalitat (lines 21, 23, 24, 30, 31, 36, 38, 40, 41, 21N, 23N, 24N).
  • Castelló TRAM system and urban sections of HICID and AMSA.

Zonal scope

  • In València: ABC+ zonal combination (not valid in Renfe zone D).
  • In Alicante: ABC zonal combination
  • En Castellón: Castellón TRAM system and urban sections of HICID and AMSA.

Temporal scope

The card is valid from its issuance until December 31, 2025, or, if earlier, until the day before the holder turns 15.

Material scope

No travel limit.

Personal scope

Persons under 15 years of age, with Spanish or foreign nationality, legally residing in Spain. Those wishing to apply for the Móbilis14 support must present:

  • A valid DNI (National Identity Document), NIE (Foreigner Identification Number), or passport, to prove they meet the age requirement.
  • Those under 14 years of age without a DNI (National Identity Document) may prove they meet the age requirement by submitting their family record book, and must also present their SIP (Spanish Public Health Insurance Card).
  • A recent head-on photograph for personalizing the support.
  • Foreign nationals (EU and non-EU citizens) must prove their legal residence in Spain by submitting a resident certificate issued by the General Police Directorate with their application.

Card Holder

Personalized PVC TSC Móbilis30

Other Features

  • For single-person use, only one person may travel.
  • This ticket cannot be loaded, reloaded, or exchanged.
  • The card holder is exclusively for this purpose and cannot be reused.
  • Individuals who misuse it will be withdrawn from the personalized card holder and will not be issued a personalized card for that type of transport during its validity period.

Requesting the Card Holder

To obtain the personalized card holder (Móbilis30) to load the Móbilis14 ticket, you must request it through the link on the ATMV website https://sigapunt.gva.es/sigapunt-web/.

  • The applicant will receive it by post.
  • We do not ship internationally.
  • The applicable price is the current rate for personalized coordinating PVC cards plus shipping costs.

Purchasing the Móbilis14 ticket

Starting July 1, 2025, Móbilis30 cards will be issued loaded with the transport ticket, which will have the same validity as the card: until December 31, 2025, or, if earlier, until the day before the holder’s 15th birthday.

ATTENTION: Persons under 15 years of age who have a personalized Móbilis30 card issued before June 30th loaded with a free ticket will have to change it at FGV vending machines, Portable Sales Devices (DPV), the rest of the ATMV sales network, and in the SUMA app.

 

Incident Resolution

  • Lost or stolen card. This will require a new online application, and the affected person will receive their new card at their home address. The lost card will be automatically deactivated when the new one is issued.
  • Damaged card. If the card has become unusable due to misuse or was issued more than a year ago, the same procedure applies as in the previous section on loss or theft. If the card does not work, is in perfect condition, and was issued less than a year ago, the user can go to the ATMV offices at the Colón station or send an email to atmv.info@gva.es indicating the card number and the subscriber number. A new card will be automatically sent to the affected person’s home address.