We use different types of cookies that we classify:
According to who manages them
Own cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor and from which the requested service is provided. In our case, Ferrocarrils de la Generalitat Valenciana.
Third-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies. Specifically, we use Google Analytics, as well as technologies such as Google Webfont, Google Maps, Google reCaptcha and Vimeo and YouTube embeds.
According to the time period in which they are activated
Session cookies: are those designed to collect and store data while the user accesses the website.
Persistent cookies: are those in which the data remain stored in the terminal and are accessible for a period defined by the cookie manager.
According to the purpose:
Technical cookies: are those that allow the user to navigate through a website and use the different options or services that exist in it, including those that the editor uses to enable the management and operation of the website and enable its functions and services, such as identifying the session, restricted access, carrying out the purchase process, managing a payment, controlling fraud linked to the security of the service, and making a request for subscription or registration.
Personalisation cookies: are those that allow to remember information so that the user accesses the service with certain characteristics that can differentiate his/her experience from that of other users, such as the language, the number of results to be displayed when the user performs a search, the appearance of the content depending on the type of browser or the region from which it is accessed, among others.
Analysis or measurement cookies: are those that allow the person responsible for them to monitor and analyse the behaviour of the user of the website in order to make improvements based on the analysis of the usage data made by the users of the service.
Specifically, we use the following cookies:
| Cookie | Type | Duration | Description |
|---|---|---|---|
| cookielawinfo-checkbox-necessary | persistent | 11 months | Cookie policy cookies. |
| cookielawinfo-checkbox-non-necessary | persistent | 11 months | Cookie policy cookies. |
| hp_time_offset | persistent | 11 months | Saves local time. |
| PHPSESSID | session | 11 months | Saves session so you don’t have to log in too often. |
| viewed_cookie_policy | persistent | 11 months | Stores whether the cookie policy has been accepted. |
| ac_enable_tracking | HTTP | 29 days | Used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website to comply with the GDPR. |
| rc::a | HTTP | Persistent | This cookie is used to distinguish between humans and bots. This is beneficial to the website in order to produce valid reports on the usage of your website. |
| rc::b | HTML | Session | This cookie is used to distinguish between humans and bots. |
| rc::c | HTML | Session | Script tag, page source line number 73 |
| _ga | HTTP | 2 years | It records a unique ID that is used to generate statistical data about how the visitor uses the website. |
| _gat | HTTP | 1 day | Used by Google Analytics to monitor the rate of requests. |
| _gid | HTTP | 1 day | It records a unique ID that is used to generate statistical data about how the visitor uses the website. |
| _fbp | HTTP | 3 months | Used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers. |
| fr | HTTP | 3 months | Used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers. |
| NID | HTTP | 6 months | It records a unique ID that identifies a returning user’s device. The identification is used for specific advertisements. |
| r/collect | Pixel | Session | This cookie is used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across all devices and marketing channels. |
| tr | Pixel | Session | Used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers. |
| jv_history_OqwcykC9ru | HTML | Persistent | Not classified |
| jv_loader_info_OqwcykC9ru | HTML | Persistent | Not classified |
| jv_store_OqwcykC9ru_app | HTML | Persistent | Not classified |
| jv_store_OqwcykC9ru_client | HTML | Persistent | Not classified |
| jv_temp_sess_enter_ts_OqwcykC9ru | HTML | Persistent | Not classified |
| jv_temp_visits_count_OqwcykC9ru | HTML | Persistent | Not classified |
| prism_# | persistent | 29 days | Not classified |
Metrovalencia’s website allows you to accept, reject or configure your preferences regarding the use of cookies and/or similar technologies.
Regardless of which option the user chooses, he or she will be able to reconfigure his or her preferences at any time. We provide for this purpose the configuration paths of the main browsers that will be used to disable cookies:
- Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
- Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
- Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
- Safari: Preferences -> Security.
As a complementary guarantee, the registration of cookies may be subject to their acceptance during the installation or updating of the browser used, and this acceptance may be revoked at any time through the available content and privacy configuration options.
Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names. Below you will find a list of the most common browsers and the different names of this “private mode”:
- Internet Explorer 8 and higher; InPrivate
- Opera 10.5 and higher; Private Browsing
- Google Chrome 10 and higher; Incognito
- Safari 2 and above; Private Browsing
- Firefox 3.5 and higher; Private Browsing
You can obtain more information about the processing of your personal data by the Register of Processing Activities (Registro de Actividades de Tratamiento) of Ferrocarrils de la Generalitat Valenciana, as well as your rights regarding the protection of personal data and how to exercise them at https://www.fgv.es/personal-data-protection/?lang=en
