Móbilis30

Documents and requirements for obtaining the personalized Móbilis30 card

To obtain personalized Móbilis30 support, you must request it through the link on the ATMV website.

  • A valid DNI, NIE, or passport, to prove they meet the age requirement.
    • Persons under 14 years of age without a DNI may prove they meet the age requirement by submitting their family book, and must also present their SIP health card.
    • Persons between 15 and 30 years of age must have a youth card. Link to the IVAJ website.
  • A recent full-face photograph, taken from the front, for personalization of the card.
  • Foreigners (EU and non-EU citizens) must prove their legal residence in Spain by submitting their DNI (National Identity Document) or TIE (Foreigner Identification Card) with their application, or the resident certificate issued by the General Directorate of Police.
  • No card will be sent outside Spain.
  • Appointments requested by users until 31 January will be attended to as before in the centres authorised for this purpose.

Visit the ATMV website to request the new personalized Móbilis30 supports.

 

 

Personal Data Protection

Your personal data are processed by the AUTORITAT DE TRANSPORT METROPOLITÀ DE VALÈNCIA, ATMV, in its capacity as Data Controller and incorporated into the Processing Activity “MANAGEMENT OF PERSONALISED CARDS” and “COORDINATION OF THE ACTIVITY OF THE PUBLIC PASSENGER TRANSPORT OPERATORS COMPETENCY OF THE ATMV” for the purpose of managing and monitoring the issuing and use of personalised cards in the Espai del Client (Customer Area), both of ATMV and those integrated with other operators: registration, duplicates, restoration, renewal, reactivation, blocking, destruction, etc. and management of transport procedures; mandates; communications and authorisations ex officio or at the request of transport operators, whose activity is coordinated by the ATMV, respectively. Articles 6.1.a, 6.1.b and 6.1.c of the General Data Protection Regulation are the basis of lawfulness regarding processing. The data will be kept for the time necessary to fulfil the purpose for which they were collected and to determine the possible responsibilities that may arise.

Your data may be disclosed in the cases provided for by law as well as when the communication is necessary for the management of the corresponding procedure in fulfilment by ATMV of a mission in the public interest or in the exercise of public powers. International data transfers are not provided for.

You may exercise your rights of access, rectification, deletion, limitation, portability and opposition by submitting a request to the ATMV. You must specify which of these rights you are requesting to be satisfied and, if you do not authorise the collection of identity data of the applicant or, if applicable, of the legal representative, you must provide the corresponding documentation proving the identity and representation. You may also exercise your rights electronically through the following link: https://atmv.gva.es

Likewise, if you consider that your right to personal data protection has been violated, you may file a complaint with the Data Protection Delegate of the Generalitat Valenciana (dpd@gva.es) or, as the case may be, before the Spanish Data Protection Agency (www.aepd.es).

More information regarding the processing of personal data at the ATMV can be found in the Transparency, Data Protection Information section of https://atmv.gva.es/